Information We Collect
To provide login, recharge, balance, usage, and account management features, we may process your email address, session state, order details, balance records, usage records, and basic device or browser access information.
ClaudeU Legal
Privacy Policy
This policy explains how ClaudeU handles information related to accounts and services.
Model Request Content
ClaudeU Platform billing records are built around record ID, usage, debit, and status. The MVP does not store raw prompt/response content as billing records. Third-party model services may still process data needed to complete a request under their own rules.
How We Use Information
We use this information for authentication, payment crediting, balance deduction, usage display, risk control, troubleshooting, support, and necessary service notices.
External Services
Payment, model services, infrastructure, or analytics capabilities may be provided by external service partners. We interact with them only as needed to operate the service and try to avoid sharing unnecessary information.
Data Retention
We retain relevant data for as long as needed to provide the service, support billing audits, resolve disputes, maintain security and compliance, or satisfy legal requirements. After that, data may be deleted, anonymized, or archived according to policy.
Your Choices
You can manage account-related information by signing out, changing your login email, or contacting support. Some billing and transaction records may need to be retained for compliance, audit, or security reasons.